These brief instructions are provided for our Clients in this convenient form
instead of having to log in through our secure portal to obtain the information.
Here, we use "mysite.co.uk" representing your domain name (URL)
We will have provided you with an account reference - we'll use "myaccount" - and
you will have been given an account password. If you have mislaid either of
these details, you must contact us to request this information via the envelope link at top-right of the page.
To set up and administer your mailboxes, log in to the server
here with
eMail reference 'postmaster@myaccount" and your account password. There
is a description of the eMail administration facilities
here. You can use this service to create, edit and delete mailboxes, change
passwords, etc.
To receive and send eMails you
need to set up connections (accounts) in your eMail App with the following settings:
| Logon user name: | mailbox@myaccount |
| password: | the mailbox password |
| incomming mail server: | mail.mysite.co.uk |
| connection type | POP or IMAP |
| Port | 110 (pop) 143 (imap) |
| security | Use SSL if available |
| outgoing mail server: | mail.mysite.co.uk. Note: you will have to set that your outgoing server requires
authentication using the same credentials as the incomming server. |
| connection type | SMTP |
| Port | 25 or 2500 (sometimes, hotel WiFi blocks port
25) |
website
To upload files to your site, your FTP settings are:
| server: | ftp.mysite.co.uk |
| username: | account reference |
| password: | your account password |
You should navigate to the working folder of your web site which is "mysite.co.uk". This is
your root folder and where your
'index.html' or other start-up file, and to where the rest of your website should be copied.